TCS-Guidewire provides multiple models of prodution support from traditional production defect resolution, to "mid-release" production support, to defect resolution during new application development.
production support & defect resolution
TCS-Guidewire provides one or more expert onshore and/or offshore resources, focusing on the resolution of defects found in your production environment - allowing your staff to focus on more value added tasks such as new application development.
Our Offshore Delivery Center can also work to resolve defects overnight - allowing for faster defect turnaround.
"mid-release" production support
Many large projects take a staggered deployment approach. Releasing a subset of features into production prior to full production release. It's this "mid-release" time that can be frustrating - having to support a production implementation while new application development needs to continue. Let TCS-Guidewire provide production support while your development staff focuses on the new development.
new development defect resolution
TCS-Guidewire can resolve the defects that are discovered by your QA department while new development progresses. This approach allows your development staff to remain focused on new development while TCS-Guidewire manages the defects.
Need to "beef up" your current development staff? TCS-Guidewire can provide expert Guidewire resources to fill in the gaps of your existing development team.
new application development
Whether you need Guidewire PolicyCenter, ClaimCenter, BillingCenter expert resources, TCS-Guidewire has you covered. Our resources have the experience to be productive the minute they're on board.
integration & services development
Guidewire projects don't happen in a bubble. A typical Guidewire implementation can interface with a dozen or more 3rd party applications. At TCS-Guidewire, we don't just specialize in core Guidewire, we have experience in nearly anything that touches guidewire.
Click here to see a sample of the applicaitons we've integrated with Guidewire.